FAQ

Common questions.
Direct answers.

General

About SPT

  • Is there team or volume pricing?

    Yes. Volume pricing is available for programs purchasing 10 or more units. Talk to one of our account executives for a tailored quote and a walkthrough of GameTraka.

  • Is there a warranty?

    Yes — every SPT hardware product comes with a 12-month manufacturer's warranty.

  • What's the difference between GameTraka Core and Premium?

    GameTraka Core is included free with every SPT device — full dashboards, individual views, trend tracking. GameTraka Premium adds custom speed zones, unlimited session history, and data export via the Virtual Sport Scientist (VSS). Talk to us when you're ready to upgrade.

  • Is GameTraka Core included for free?

    Yes. Every SPT device purchase includes free access to GameTraka Core — full team dashboards, individual athlete views, trend analysis, and the mobile app, in 11 languages, free forever.

  • Is the GPS waterproof?

    The SPT-NXT is water resistant. It's been successfully tested in heavy rain, but it should not be fully submerged.

  • Does it work indoors?

    No. GPS signals can't be received indoors without dedicated installed receivers — an extremely costly setup. The SPT-NXT is designed for outdoor use on grass, turf, and natural-surface fields.

  • What's included in the SPT-NXT Pack?

    The SPT-NXT Pack includes the GPS device, an SPT compression vest (XS–XL), a USB charging cable, and free access to GameTraka Core — the analytics platform on web and mobile. Everything you need to start tracking is in the box.

  • What sports does SPT work for?

    Soccer, American football, rugby, AFL, lacrosse, field hockey, and most field-based team sports.

  • How accurate is the GPS?

    10Hz sampling rate. Sub-meter accuracy. Same standard as professional GPS units.

  • How long does the battery last?

    6 hours of active use. Charges in ~2 hours.

Platform

About GameTraka

  • Is the platform included?

    Yes. GameTraka Core is included free with every SPT device — for the life of the device.

  • What languages is it in?

    11 languages including English, Spanish, French, German, Portuguese, Italian.

  • Web, iOS, Android?

    All three. Same data, same login.

Still Have Questions?

Talk to a real person.

Book a Demo → Contact Support